Restaurant General Manager - Lead Ops & Guest Experience

Wingstop; El Paso (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Wingstop is seeking an experienced General Manager to join our management team in El Paso, TX. The GM will work with the District Manager to oversee daily store operations, supervise front- and back-of-house teams, and deliver exceptional customer service while driving strong operational results.

The ideal candidate has restaurant leadership experience, a passion for growing the business, and a proactive mindset for coaching and performance management.

Qualifications

• Experience leading restaurant teams and delivering exceptional customer service.
• Restaurant supervisory background with focus on operations and people management.
• Manager Food Handler Certification is required.

Responsibilities

• Oversee daily operations in partnership with the District Manager.
• Recruit, train, schedule and develop team members; monitor performance.
• Ensure customer service excellence and handle service issues with care.
• Maintain food safety, sanitation, and regulatory compliance.

Skills

Guest service

Leadership

People management

Training

Performance measurement

Hygiene & food safety

Calm under pressure

Flexible scheduling

Education

Manager Food Handler Certification

Tools

POS systems

Inventory software

Job description

Wingstop is seeking an experienced General Manager to join our management team in El Paso, TX. The GM will work with the District Manager to oversee daily store operations, supervise front- and back-of-house teams, and deliver exceptional customer service while driving strong operational results.

The ideal candidate has restaurant leadership experience, a passion for growing the business, and a proactive mindset for coaching and performance management.