Restaurant General Manager: Lead Ops & Guest Experience

Fulenwider Group

Eden (NC)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

Fulenwider Enterprises (KFC/Taco Bell) Eden, NC is seeking a Restaurant General Manager to direct daily restaurant operations and ensure high-quality guest service. The GM will lead and train staff, manage budgets, and uphold safety and brand standards in a dynamic, fast-paced setting.

The role emphasizes Profit & Loss responsibility, staff development, and maintaining product quality while delivering exceptional guest experiences in Eden. Strong communication and leadership are essential.

Qualifications

Dedication to providing exceptional guest service.
Good communication skills and interpersonal abilities.
Strong team-building capability.
Basic business math and accounting skills with analytical decision-making.
Basic personal computer literacy; degrees preferred.

Responsibilities

Direct daily restaurant operations to meet quality, service and safety standards.
Monitor cost controls, labor planning and inventory to meet targets.
Recruit, train and retain hourly staff and management teams.
Ensure compliance with company policies and safety requirements.
Maintain guest relations and resolve issues to protect guest satisfaction.
Oversee financial accountability and performance reporting.
Lead marketing and promotional efforts in coordination with the brand.
Build a positive work environment with strong team performance.
Ensure OSHA and local health codes are followed.