Restaurant General Manager – Lead Operations & Growth

Workstream; Traceland North (MS); On-site; USD 52,000 - 77,000; Full time

Job summary

Papa John's is seeking a General Manager to oversee all restaurant functions, ensuring high-quality products and services while driving profitability.

You will lead operations, enforce company policies, recruit and train team members, respond to customer concerns, and build a culture of teamwork, energy, and fun.

This role offers growth through internal promotions and the chance to develop your leadership skills in a fast-paced, guest-focused environment.

Qualifications

• Proven leadership and decision-making abilities.
• Ability to motivate and develop team members.
• Strong customer service and operations mindset.

Responsibilities

• Oversee all restaurant operations and ensure quality products and service.
• Enforce company policies, procedures, programs and systems.
• Hire, train, and develop staff; maintain appropriate staffing levels.
• Respond to customer concerns and feedback to improve experiences.
• Manage profitability, costs (food, labor, controllables) and budgets.
• Build a positive team environment with energy and accountability.
• Maintain clean, safe, and compliant restaurant conditions.
• Promote brand standards and customer loyalty.

Skills

Self-sufficient leader

Great decision-making

Team accountability

Job description

Papa John's is seeking a General Manager to oversee all restaurant functions, ensuring high-quality products and services while driving profitability.

You will lead operations, enforce company policies, recruit and train team members, respond to customer concerns, and build a culture of teamwork, energy, and fun.

This role offers growth through internal promotions and the chance to develop your leadership skills in a fast-paced, guest-focused environment.