Restaurant General Manager - Immediate Opening

Zaxby's Inc.; Ashburn (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant General Manager to lead a vibrant team and ensure exceptional guest experiences. This role is pivotal in fostering a positive workplace culture while managing daily operations, staffing, and sales growth. You'll have the opportunity to implement action plans that align with company goals, all while enjoying competitive pay and a sign-on bonus. If you're passionate about team development and operational excellence, this is the perfect opportunity for you to thrive in a supportive and fun environment.

Benefits

Sign-On Bonus

Free Meals

Paid Time Off

Paid Holidays

Employee Referral Program

Opportunities to Advance

Medical Insurance

Dental Insurance

Vision Insurance

401(k) With Employer Match

Qualifications

• 3-5 years of management experience, preferably in a restaurant.
• Must have strong leadership and organizational skills.

Responsibilities

• Manage daily operations and ensure high guest satisfaction.
• Oversee staffing, training, and performance reviews.
• Drive sales and control costs while maintaining operational standards.

Skills

Leadership

Organizational Skills

Customer Service

Team Development

Sales Growth

Education

High School Diploma

Some College

Job description

Join to apply for the Restaurant General Manager - Immediate Opening role at Zaxby's Inc.

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Join to apply for the Restaurant General Manager - Immediate Opening role at Zaxby's Inc.

Sign-On Bonus: $3,000

Salary Range: $60,000 - $75,000

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.

Why work at Zax?

• COMPETITIVE PAY
• BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
• FREE Meals
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Opportunities to Advance

Benefits

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match

Duties And Responsibilities

• Complete all training requirements including: Zaxbys General Manager Development Plan, Operations Excellence Capstone Class, Food Safety Certification, and Manager Certification.
• Ensure that the restaurant delivers great experiences to guests.
• Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers.
• Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance.
• Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs.
• Plan and delegate shift assignments including communicating expectations and adjusting as needed.
• Ensure service, product quality, and cleanliness standards are consistently upheld.
• Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team.
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are upheld.
• Strive to increase sales by building community relationships and providing outstanding product and service.
• Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all guidelines, policies, and procedures.
• Complete performance reviews for crew members and assist with reviews for managers.
• Maintain compliance with all relevant laws, policies, and guidelines.
• Utilize management tools and keep accurate, current records.
• Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience.
• Handle and report guest and team member complaints/concerns/injuries timely and respectfully.
• Maintain an attitude of flexibility to perform beyond the parameters of this position description.
• Ensure the team works safely and follows all safety guidelines and procedures.
• Escalate concerns to supervisors when appropriate.
• Perform other duties necessary for restaurant operations.

Job Qualifications

• Must be 21 years of age or older.
• Must have a valid driver's license, vehicle insurance, and reliable transportation.
• Open availability and the ability to work a minimum of 5 days and 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check and motor vehicle report.
• Leadership qualities, organizational skills, and cooperative interaction abilities required.
• High school diploma or equivalent required; some college preferred.
• 3-5 years management experience required; restaurant management experience preferred.

Capability Requirements

• Sit, stand, and walk continuously.
• Occasionally stoop, bend, crouch, or climb, including ladders.
• Frequently lift, push, pull, and carry up to 50 pounds, including overhead lifting.
• Use hands and wrists for grasping and fine manipulation.
• Communicate effectively through speech, reading, and writing.
• Maintain effective visual and auditory perception.
• Work in environments with temperature variations and food allergens.
• Operate and work safely with restaurant equipment.