Restaurant General Manager — Health Insurance & PTO

Pancheros Mexican Grill; Lansing (MI); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill is seeking a General Manager to oversee one restaurant, ensuring adherence to brand standards across customer service, food quality, safety, and financial controls. You will hire, train, and lead staff, monitor inventory and scheduling, and drive community engagement while maintaining a strong guest experience.

The role emphasizes hands-on leadership, cost management, and daily reporting to owners and franchisor, with a focus on operational excellence and consistent

Qualifications

• Ability to work with customers in a fast paced environment.
• Ability to positively lead and supervise others.
• Ability to achieve company objectives with a minimum of daily supervision.

Responsibilities

• Directly supervise the operations of a specific restaurant ensuring compliance with company standards.
• Hire, train, supervise and evaluate staff; manage scheduling and attendance.
• Forecast labor needs and schedule to meet customer demand and productivity standards.
• Handle customer complaints and resolve to satisfaction.
• Monitor food safety, sanitation, and portion controls across shifts.
• Oversee daily, weekly and monthly reporting; communicate results to stakeholders.

Skills

Customer service

Leadership and supervision

Operational excellence

Job description

Pancheros Mexican Grill is seeking a General Manager to oversee one restaurant, ensuring adherence to brand standards across customer service, food quality, safety, and financial controls. You will hire, train, and lead staff, monitor inventory and scheduling, and drive community engagement while maintaining a strong guest experience.

The role emphasizes hands-on leadership, cost management, and daily reporting to owners and franchisor, with a focus on operational excellence and consistent