Restaurant General Manager: Guest-First Ops Leader

Pollo Campero; Lynn (MA); On-site; USD 56,700 - 69,300; Full time

Job summary

Pollo Campero in Lynn, Massachusetts is seeking a General Manager to lead the restaurant operations, ensuring exceptional customer service and financial performance. The ideal candidate will possess a strong management background in the QSR industry, demonstrating leadership skills and a commitment to guest satisfaction. Responsibilities include overseeing daily operations, maintaining safety and food quality standards, and managing the restaurant's P&L. This role requires fluent English & Spanish, and flexibility to work various shifts.

Qualifications

• 1+ years of experience in a management position within the QSR industry.
• Proven track record of managing restaurant financials.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Establish objectives and supervise daily operations.
• Maintain safety and food quality standards.
• Oversee financial aspects and P&L management.

Skills

Exceptional leadership skills

Customer service orientation

Financial management

Bilingual (English & Spanish)

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree in Business or Hospitality Management

Job description

Pollo Campero in Lynn, Massachusetts is seeking a General Manager to lead the restaurant operations, ensuring exceptional customer service and financial performance. The ideal candidate will possess a strong management background in the QSR industry, demonstrating leadership skills and a commitment to guest satisfaction. Responsibilities include overseeing daily operations, maintaining safety and food quality standards, and managing the restaurant's P&L. This role requires fluent English & Spanish, and flexibility to work various shifts.