Restaurant General Manager: Guest Experience & Ops Lead

Long John Silver's, LLC; Rio Rancho (NM); On-site; USD 65,000 - 95,000; Full time

Job summary

Long John Silver's, LLC is seeking a Restaurant General Manager to oversee all aspects of store operations, from food safety and inventory to staff leadership and customer relations. The role emphasizes maintaining high standards, recruiting and developing a top team, and driving sales through local marketing and excellent service.

The RGM will ensure compliance with company standards, manage schedules, and uphold a safe, clean dining environment while delivering quality foods and service to

Qualifications

• Associate degree or equivalent and at least 1 year related experience.
• Ability to work at least 50 hours per week, including evenings and weekends.
• Valid driver’s license.
• Ability to read, write, and interpret safety rules and procedures.
• Promote positive team atmosphere and opportunities for growth.

Responsibilities

• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Maintain a local marketing program that will continue to grow sales.
• Manage administrative responsibilities such as employee time keeping, inventory management, cash handling and sales reporting.

Skills

Team leadership

Customer service

Time management

Food safety

Communication

Education

Associate degree or equivalent

One year related experience

Job description

Long John Silver's, LLC is seeking a Restaurant General Manager to oversee all aspects of store operations, from food safety and inventory to staff leadership and customer relations. The role emphasizes maintaining high standards, recruiting and developing a top team, and driving sales through local marketing and excellent service.

The RGM will ensure compliance with company standards, manage schedules, and uphold a safe, clean dining environment while delivering quality foods and service to