Restaurant General Manager — Guest Experience & Growth

The Wendy's Company; Fishersville, Northern (VA, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

The Wendy's Company seeks a Restaurant General Manager in Virginia to lead a fast, guest‑focused Wendy's restaurant, drive sales, and manage budgeting and operations.

You will train and develop team members, enforce standards, ensure safety and compliance, maintain inventory, and keep the restaurant clean and welcoming.

This is a franchise role with responsibility for performance and guest satisfaction, including weekend hours and a strong emphasis on leadership.

Responsibilities

• Creates an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service.
• Builds team understanding and commitment to guest service standards.
• Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Direct and conducts regular training with team members.
• Provides regular feedback to team members and identifies areas for improvement.
• Creates a workplace where team members strive to do their best.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean and safe restaurant for guests and team members.
• Responsible for financial success through proper budgeting and labor control.
• Drives continual sales increase through excellent operations.
• Maintains restaurant inventory and ensures accessibility and organization.
• Responsible for routine maintenance and repairs of all equipment.
• Performs other duties as assigned.

Job description

The Wendy's Company seeks a Restaurant General Manager in Virginia to lead a fast, guest‑focused Wendy's restaurant, drive sales, and manage budgeting and operations.

You will train and develop team members, enforce standards, ensure safety and compliance, maintain inventory, and keep the restaurant clean and welcoming.

This is a franchise role with responsibility for performance and guest satisfaction, including weekend hours and a strong emphasis on leadership.