Restaurant General Manager - Lead Service & Growth

Wendy's; Westlake Corner (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

Wendy's Virginia seeks a Restaurant General Manager to lead daily operations, deliver exceptional guest service in a fast, friendly environment, and drive sales growth through strong operational discipline.

You will manage staffing, training, budgeting, inventory, and compliance with safety standards while cultivating a positive team culture. A valid driver's license and insurance are required, with 50–55 hours per week including weekends.

Qualifications

• Valid driver\'s license and proof of insurance.
• Willing to work 50–55 hours per week including weekends.
• Knowledge of labor cost reporting and profit and loss statements.
• Excellent interpersonal and professional interaction skills.
• Ability to implement policies and develop employees through training.
• Knowledge of recruiting and interviewing team members.
• Ability to manage conflicts and maintain a positive work environment.

Responsibilities

• Create in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service.
• Builds team understanding and commitment to guest service standards.
• Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Direct and conducts regular training with team members.
• Provides regular feedback to team members and identifies areas for improvement.
• Creates a workplace where team members strive to do their best.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean and safe restaurant for guests and team members.
• Responsible for financial success through proper budgeting and labor control.
• Drives continual sales increase through excellent operations.
• Maintains restaurant inventory and ensures accessibility and organization.
• Responsible for routine maintenance and repairs of all equipment.
• Performs other duties as assigned.

Skills

Team leadership

Customer service

Training development

Budgeting

Labor cost

Interpersonal skills

Communication

Policy implementation

Recruiting

Conflict resolution

Job description

Wendy's Virginia seeks a Restaurant General Manager to lead daily operations, deliver exceptional guest service in a fast, friendly environment, and drive sales growth through strong operational discipline.

You will manage staffing, training, budgeting, inventory, and compliance with safety standards while cultivating a positive team culture. A valid driver's license and insurance are required, with 50–55 hours per week including weekends.