Restaurant General Manager - Growth & Team Leadership

Pura Vida Miami; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental &

Job summary

Pura Vida Miami is seeking a General Manager to lead daily restaurant operations, motivate the team, and ensure fast, friendly service in a clean environment.

Candidates should have 2+ years in hospitality management; bilingual English/Spanish is a plus; proficiency with Excel and POS systems is valued. The role includes benefits such as health coverage, PTO, and a 401(k) with company match.

Qualifications

• 2+ years of management experience in hospitality/restaurant industry.
• College education is preferred, but not required.

Responsibilities

• Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
• Oversee inventory management, labor allocation, and utilize financial analysis to optimize restaurant performance.
• Handles daily ordering and invoicing at the store level.
• Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
• Ensure strict adherence to food safety regulations.
• Uphold and reinforces all procedures and policies at the store level.
• Efficiently organizes, schedules, and supervises team member shifts.
• Maintain a strong floor presence to oversee and ensure exceptional customer service.
• Direct staff while on the floor to ensure smooth operations and address any issues promptly.
• Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
• Lead by example in providing exemplary customer service and addressing customer concerns effectively.
• Support recruitment, selection, hiring, and talent retention initiatives at the store.
• Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength.
• Creates an environment that encourages innovation and development.

Skills

Leadership

Communication

Problem-solving

Multitasking

Customer service

Organizational skills

Mentorship

Education

College education

Tools

Excel

POS systems

Typing

Job description

Pura Vida Miami is seeking a General Manager to lead daily restaurant operations, motivate the team, and ensure fast, friendly service in a clean environment.

Candidates should have 2+ years in hospitality management; bilingual English/Spanish is a plus; proficiency with Excel and POS systems is valued. The role includes benefits such as health coverage, PTO, and a 401(k) with company match.