Restaurant General Manager – Growth, Leadership & Profit

Shake Shack; Eastport (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly pay bonuses

Shake Shack meal discounts

Corporate discounts

Medical, dental, vision insurance

Employer paid life and disability

401(k) with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter & parking benefits

Flexible spending & dependent care

Development & growth opportunities

Job summary

Shake Shack in New York is seeking a seasoned Restaurant General Manager to lead high-volume operations with a strong focus on hospitality and people development. You will coach teams, manage budgets, and ensure top quality food safety and service.

The role requires 3+ years of GM experience, with proven ability to drive sales, manage payroll, and uphold brand standards. Flexible hours and a supportive, growth-minded environment are offered.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Team leadership

Budget management

P&L responsibilities

Food safety compliance

Coaching & development

Strong hospitality focus

Flexible hours

Job description

Shake Shack in New York is seeking a seasoned Restaurant General Manager to lead high-volume operations with a strong focus on hospitality and people development. You will coach teams, manage budgets, and ensure top quality food safety and service.

The role requires 3+ years of GM experience, with proven ability to drive sales, manage payroll, and uphold brand standards. Flexible hours and a supportive, growth-minded environment are offered.