High-Volume Restaurant GM: Lead Teams & Drive Results

Shake Shack; Remsenburg-Speonk (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay & performance bonuses

Meal discounts

Corporate discounts for travel, tech,

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in New York is seeking an experienced Restaurant General Manager to lead daily operations, coach a diverse team, manage budgets and maintain high standards of hospitality.

You will oversee inventory, food safety, scheduling, and local brand promotion, driving sales and profits while developing your staff. This role requires strong leadership and a passion for guest experience.

Qualifications

• 3+ years of Restaurant General Management in a high-volume, fast-paced setting.
• Experience with personnel management, food planning/prep, purchasing, sanitation and health codes.
• Ability to learn and train others on Shack operations.
• Strong leadership with a focus on hospitality and team motivation.
• Demonstrated ability to coach and drive excellence in operations.
• Knowledge of financials and 3+ years of P&L responsibilities.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies to promote health and safety compliance.
• Manage payroll and scheduling.
• Promote the Shake Shack brand at local events.

Skills

Team leadership

Coaching

Hospitality

P&L management

Operations knowledge

Job description

Shake Shack in New York is seeking an experienced Restaurant General Manager to lead daily operations, coach a diverse team, manage budgets and maintain high standards of hospitality.

You will oversee inventory, food safety, scheduling, and local brand promotion, driving sales and profits while developing your staff. This role requires strong leadership and a passion for guest experience.