Restaurant General Manager: Lead, Grow & Inspire Team

Shake Shack; Village of Westhampton Beach (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Insurance (Medical/Dental/Vision)

Life & Disability Insurance

401k with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Commuter & Parking Benefits

FSAs & Dependent Care

Development & Growth Opportunities

Job summary

Shake Shack in New York is seeking a Restaurant General Manager to lead daily operations, coach a high‑performing team, and ensure extraordinary hospitality. You’ll own people development, inventory control, and health & safety compliance while driving profitability.

The role requires 3+ years in high-volume restaurant GM roles, strong leadership, budgeting, and willingness to work flexible hours. Shake Shack offers competitive pay and benefits in a fast-paced, community-focused environment.

Qualifications

• Proven track record of leading teams in fast-paced dining operations.
• Strong ability to coach and develop staff.
• Demonstrated experience managing P&L and budgets.
• Knowledge of food safety regulations and sanitation practices.
• Ability to train others on Shack operations and standards.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Leadership

Coaching

P&L

Budgeting

Team Development

Job description

Shake Shack in New York is seeking a Restaurant General Manager to lead daily operations, coach a high‑performing team, and ensure extraordinary hospitality. You’ll own people development, inventory control, and health & safety compliance while driving profitability.

The role requires 3+ years in high-volume restaurant GM roles, strong leadership, budgeting, and willingness to work flexible hours. Shake Shack offers competitive pay and benefits in a fast-paced, community-focused environment.