Restaurant General Manager - Lead People & Profit

Shake Shack; Eastport (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay and Bonuses

Meal Discounts

Medical, Dental, Vision Insurance

401k Plan with Company Match

Paid Time Off

Job summary

Shake Shack is seeking a Restaurant General Manager in New York to lead daily operations, coach a diverse team, and drive profitability while upholding hospitality excellence. You will oversee inventory, safety, payroll, and scheduling, and promote the brand within the local community through events.

3+ years GM experience in high-volume settings is required, with a focus on training and standards. We offer competitive pay, weekly bonuses, and comprehensive benefits.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations including P&L.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote health code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through events.

Skills

Leadership

Coaching

People management

Budget & financial goals

Hospitality excellence

Health & safety compliance

Job description

Shake Shack is seeking a Restaurant General Manager in New York to lead daily operations, coach a diverse team, and drive profitability while upholding hospitality excellence. You will oversee inventory, safety, payroll, and scheduling, and promote the brand within the local community through events.

3+ years GM experience in high-volume settings is required, with a focus on training and standards. We offer competitive pay, weekly bonuses, and comprehensive benefits.