Restaurant General Manager - Growth & Excellence

IHOP; Lawrenceville (AL); Sur place; USD 75 000 - 95 000; Plein temps

Résumé du poste

IHOP is seeking a General Manager to lead restaurant operations, drive sales growth, and maintain IHOP standards of quality and service. The role requires effective supervision of front and back-of-house teams, staffing, training, and adherence to safety and brand guidelines.

The General Manager will oversee shift operations, manage reporting, control costs, and ensure guest satisfaction. The position requires strong leadership, communication, and a dedication to operational excellence.

Qualifications

• Experience leading a restaurant team to meet profitability goals.
• Ability to train staff and ensure compliance with standards.
• Strong focus on guest satisfaction and cleanliness.

Responsabilités

• Manage all areas to achieve sales growth and profit targets.
• Oversee operations during shifts with staff scheduling and planning.
• Provide feedback to staff and ensure uniform standards.
• Perform line checks for weights, temps, cleanliness, and organization.
• Ensure proper staffing levels for guest satisfaction.
• Interview, hire, and train hourly employees.
• Prepare end-of-shift reports and manage assets.
• Order supplies to maintain par levels and standards.
• Identify opportunities and implement corrective actions.
• Maintain guest safety and security procedures.
• Represent IHOP professionally to promote brand.

Connaissances

Operations management

Staff supervision

Guest service

Staff training

Scheduling

Food safety

POS systems

Outils

POS systems

Description du poste

IHOP is seeking a General Manager to lead restaurant operations, drive sales growth, and maintain IHOP standards of quality and service. The role requires effective supervision of front and back-of-house teams, staffing, training, and adherence to safety and brand guidelines.

The General Manager will oversee shift operations, manage reporting, control costs, and ensure guest satisfaction. The position requires strong leadership, communication, and a dedication to operational excellence.