Restaurant General Manager: Drive Quality, Growth & Profit

Papa John's International , Inc.; Honolulu (HI); On-site; USD 60,000 - 95,000; Full time

Job summary

Papa John’s International, Inc. is seeking a General Manager in Hawaii. This role oversees all restaurant operations, ensures high-quality products and customer service, and drives profitability.

You will lead a self-sufficient team, implement company policies, and maintain compliance with applicable laws and standards. Key responsibilities include staffing, training, performance management, budgeting, inventory control, and maintaining safety and security standards.

Qualifications

• High School diploma or GED required
• Serv-Safe/Local or State Food Service Certification preferred
• Two years restaurant management or supervision experience preferred

Responsibilities

• Provide quality products by maintaining standards and responding to customer concerns, training team on quality procedures, and promoting brand standards.
• Recruit and train staff, ensure adequate staffing, conduct performance reviews, coach and develop team to maintain quality and customer focus.
• Manage sales against budget by driving customer service and local marketing; improve check averages through staff training on products and sales execution.

Job description

Papa John’s International, Inc. is seeking a General Manager in Hawaii. This role oversees all restaurant operations, ensures high-quality products and customer service, and drives profitability.

You will lead a self-sufficient team, implement company policies, and maintain compliance with applicable laws and standards. Key responsibilities include staffing, training, performance management, budgeting, inventory control, and maintaining safety and security standards.