Restaurant General Manager

MOD Pizza, Inc.; York (York County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate Restaurant General Manager to lead their team and ensure an exceptional customer experience. In this role, you will be responsible for overseeing daily operations, driving performance, and fostering a positive work environment. Your leadership will inspire your team to achieve business goals while maintaining the core values of the company. This is an exciting opportunity to make a significant impact in a dynamic and fast-paced environment, where your contributions will be valued and recognized. If you thrive in a leadership role and are committed to excellence, this position is perfect for you.

Benefits

Store-performance incentive

Medical/dental/vision insurance

Paid vacation days

401(k) retirement eligibility

Paid sick leave

Paid parental leave

Employee Assistance Program

Qualifications

• 2+ years of General Manager experience in a restaurant setting.
• Proven success in training and leading teams effectively.

Responsibilities

• Oversee daily operations and drive business results.
• Engage and develop your team while maintaining store performance.

Skills

Leadership

Team Development

Customer Engagement

Problem Solving

Inventory Management

Education

High School Diploma

College Education in Business or Related Field

Tools

Food Safety Certification

Alcohol Beverage Certification

Job description

Join to apply for the Restaurant General Manager role at MOD Pizza

At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together.

We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply.

Compensation: Salaries will vary based on a candidate’s qualifications, competencies, experience, geographic location.

MOD Pizza Offers a Total Compensation Package Including:

• Store-performance incentive per quarter
• Medical/dental/vision/basic life/disability insurance options
• Up to 20 paid vacation days per year and 2 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance Program

Summary:

As a General Manager, you are accountable for leading your store. This position requires a genuine love for people, business savvy, and a high level of accountability. At MOD, we focus on keeping our Flywheel spinning. Our Authentic purpose comes from developing Engaged and Inspired people, making Loyal customers, and achieving our business goals. You will provide leadership and direction for your MOD team to build and maintain the MOD experience. Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions while maintaining profitability.

Key Responsibilities:

• Oversee the daily operations of the store. Drive the best possible business results and engage customer and Squad experience.
• Provide leadership to the entire Squad with particular attention to the Store Coach and Shift Captains. Leading through others is key to success.
• Identify opportunities to improve store performance. Review store results and develop action plans to achieve success.
• Engage your Squad in solving problems and successfully achieving your store’s goals.
• Partner with peers and those in leadership and ask for what you need to be successful.
• Maintain staffing levels through proactive talent recruitment and selection processes.
• Build and sustain community relationships.
• Utilize forecasts and the current labor model to distribute staffing and schedules. Execute all training programs to new and existing Squad.
• Overall accountability for cleanliness and food safety within the store.
• Hold Squad accountable for their performance and demonstrate a growth mindset for ongoing development.
• Celebrate the wins with your Squad.
• Manage store inventory levels and ensure supplies are ordered, received, processed, and labeled.
• Maintain accurate, secure, and timely cash management.
• Communicate effectively to ensure Squad are aware of upcoming initiatives.
• Track, report, and/or fix facilities issues.

MOD Values Are Demonstrated When You:

• Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress.
• Focus on finding the solution, not dwelling on the problem.
• Be generous with your time. Show patience and grace when answering questions and be of service to others.
• Express appreciation for the generosity of others.
• Show compassion, understanding, and willingness to support others without judgment.
• Play a role in creating a safe environment for all customers and squad members.
• Demonstrate and embody MOD culture and standards.

Required Qualifications:

• 2 years of General Manager experience in a restaurant.
• Tenacious spirit and demonstrating pride and sense of ownership for a business.
• Proven success training, developing, and leading teams.
• Experience ordering, receiving, and controlling inventory within a food service environment.
• Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date.
• Must be at least 21 years old.

Preferred Qualifications:

• College Education in Business or Related Field may substitute a portion of required experience.
• Strong written and verbal communication skills.

Physical Requirements:

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions:

• High noise levels due to operations, customers, and overhead music.
• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer.
• Will work near moving or mechanical parts.
• Varying schedule to include evenings, holidays, and extended hours as business dictates.
• Will work inside a walk-in refrigerator and freezer.

This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [e-mail]. In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Restaurants