RESTAURANT GENERAL MANAGER

Indus Hospitality Group; City of Hornell (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading hospitality group as a Restaurant Manager in Hornell, NY. You will lead a team to deliver exceptional guest experiences and operational excellence while ensuring compliance with brand standards and laws. This role requires strong leadership, communication, and training skills, with a focus on profitability and guest satisfaction.

Qualifications

• Minimum 2-3 years in the Quick Service Restaurant industry.

Responsibilities

• Manage overall restaurant operations according to brand standards.
• Deliver training and maintain a guest-focused culture.
• Control costs to maximize profitability.

Skills

Leadership

Communication

Training

Education

High School Diploma or GED

Job description

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Summary

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, operational excellence and for helping build profitable topline sales of a single restaurant. They are responsible for the overall operation of the restaurant according to brand standards, Indus policies and procedures and in compliance with all applicable laws.

• Able to perform all responsibilities of restaurant team members
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals, and results to restaurant team members
• Execute new product rollouts including training, marketing and sampling
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Indus policy
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans
• Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
• Ensure restaurant budget is met as determined by operations above-unit leadership
• Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
• Handle cash deposits and go to the bank daily during bank hours
• Engages with Brands Field Operations team as appropriate
• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability, and guest satisfactio
  
  

Summary

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, operational excellence and for helping build profitable topline sales of a single restaurant. They are responsible for the overall operation of the restaurant according to brand standards, Indus policies and procedures and in compliance with all applicable laws.

Essential Duties And Responsibilities

• Able to perform all responsibilities of restaurant team members
• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals, and results to restaurant team members
• Execute new product rollouts including training, marketing and sampling
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Indus policy
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans
• Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
• Ensure restaurant budget is met as determined by operations above-unit leadership
• Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
• Handle cash deposits and go to the bank daily during bank hours
• Engages with Brands Field Operations team as appropriate
• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability, and guest satisfactio
  
  

Requirements

Qualifications

• Minimum High School Diploma or GED
• Flexible schedule including days/evenings, weekends, and holidays
• Minimum 2-3 years in the Quick Service Restaurant industry
  
  

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!

Salary Description

$20 - $27 per hour

Required

Preferred

Job Industries

• Food & Restaurant

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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