Restaurant General Manager

Pembroke & Co.; Tampa (FL); Presencial; USD 60.000 - 86.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Descripción de la vacante

Pembroke & Co. in Tampa, FL, seeks a Restaurant General Manager to lead daily operations, drive performance, and build a strong guest-first culture. You will manage scheduling, payroll, inventory, and training, while keeping costs under control and delivering a top-notch dining experience. The role involves 50-hour weeks, varied shifts, and bonus incentives based on store performance.

Formación

• High school diploma or equivalent is required.
• Experience managing a QSR or restaurant is preferred; retail/grocery/c-store also considered.
• ServSafe certification is preferred.
• Demonstrated ability to train and develop teams for growth.
• Strong communication and leadership with ability to handle confidential information.

Responsabilidades

• Lead and develop a high-performing team with recruitment, onboarding and coaching.
• Deliver exceptional guest experiences and uphold brand standards, cleanliness, and safety.
• Drive store sales, local marketing, cost controls and cash handling.
• Forecast staffing, manage scheduling, payroll, inventory, and reporting.

Conocimientos

Team leadership

Recruiting & training

Guest experience

Budget & scheduling

Educación

High School Diploma or equivalent

Descripción del empleo

Position Overview

Supporting a renowned QSR brand, the Restaurant General Manager (RGM) blends hands‑on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.

Benefits

• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Overview

Supporting a renowned QSR brand, the Restaurant General Manager (RGM) blends hands‑on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day. This position entails a 50-hour work week which can either be done in 5 days or 6 days a week at the Manager's preference. Shifts may vary based on business needs with the goal of working different shifts to build the culture within the teams. A Manager should expect 1-2 closing shifts a week with late night hours, 2-3 mid-shifts, and 1 opening shift. The role is eligible for monthly bonus incentives based on store performance.

Key Responsibilities

Team Leadership

• Manage the recruiting, hiring and training of team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

What We’re Looking For

• High school diploma (or equivalent)
• Experience managing a QSR or restaurant (preferred). Open to retail, grocery, or c-store experience.
• ServSafe Certification (preferred)
• Demonstrated ability to train a team and develop people for growth
• Strong communication and leadership skills with a demonstrated understanding of confidentiality
• Ability to work in a fast‑paced, hands‑on role
• Basic math, problem-solving, and computer skills
• Reliable transportation