Restaurant Front of House Leader

Tavistock Restaurant Collection; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A hospitality management company in Boston is seeking a Front of House Manager to oversee restaurant operations and enhance guest satisfaction. The ideal candidate will have supervisory experience and strong communication skills. Responsibilities include managing staff, resolving guest complaints, and ensuring high standards of cleanliness and service. This role offers the opportunity to work in a dynamic restaurant environment with a focus on culinary excellence.

Qualifications

• One year of previous supervisory experience in a hospitality environment preferred.
• Fluent in communicating in English (speaking, reading, and writing).

Responsibilities

• Maintain proper restaurant ambiance to enhance guest experience.
• Handle guest complaints effectively to ensure satisfaction.
• Conduct interviews and hold team members accountable through effective coaching.

Skills

Adaptability & Flexibility

Attention to Detail

Business Alignment

Coaching & Mentoring

Communication

Leadership

Problem Solving

Relationship Building

Staff Management

Education

High School Diploma or Equivalent

Job description

A hospitality management company in Boston is seeking a Front of House Manager to oversee restaurant operations and enhance guest satisfaction. The ideal candidate will have supervisory experience and strong communication skills. Responsibilities include managing staff, resolving guest complaints, and ensuring high standards of cleanliness and service. This role offers the opportunity to work in a dynamic restaurant environment with a focus on culinary excellence.