Restaurant Floor Leader - Guest Experience & Growth

Wet Willie's; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Wet Willie's in Los Angeles, CA is seeking an experienced Floor Manager to lead daily restaurant operations and drive excellent guest service. You will oversee staffing, scheduling, budgeting, and P&L management to ensure financial and service goals are met.

The role requires a proven leadership track record in a full-service setting, with a strong emphasis on maintaining cleanliness, safety, and guest satisfaction while coaching a diverse team to deliver memorable experiences.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 3 years of experience as a salaried manager in full-service casual dining.
• Experience with full-service alcohol serving facility is desirable.
• Proven record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills including coaching, directing, and motivating a team.
• Some exposure to P&L and sales-building is highly desirable.

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure adequate staffing to meet guest needs.
• Control day-to-day operations - profit & loss, cash controls, and financial reporting.

Skills

Leadership

Staff management

Guest service

Financial awareness

Education

Bachelor’s Degree or equivalent

Job description

Wet Willie's in Los Angeles, CA is seeking an experienced Floor Manager to lead daily restaurant operations and drive excellent guest service. You will oversee staffing, scheduling, budgeting, and P&L management to ensure financial and service goals are met.

The role requires a proven leadership track record in a full-service setting, with a strong emphasis on maintaining cleanliness, safety, and guest satisfaction while coaching a diverse team to deliver memorable experiences.