Restaurant Co-Manager: Shift Leader & Ops Pro

Carlisle Corporation; Bossier City (LA); On-site; USD 38,000 - 65,000; Full time

Job summary

Wendy's in the Co-Manager role focuses on hiring, training, and developing crew while assisting the unit manager in operating the store to maximize profitability and customer satisfaction. The position emphasizes leadership in staffing, training, service quality, and adherence to procedures.

Responsibilities include monitoring costs, waste, and product quality, coaching staff, and ensuring cleanliness and compliance with health standards.

Qualifications

• College degree or equivalent experience in operations.
• 1 year of line operations experience in the restaurant industry.
• Ability to perform all restaurant operations positions/functions.

Responsibilities

• Hires, trains and terminates crew members to ensure adequate coverage.
• Trains crew in new products and orientation processes.
• Monitors crew performance and provides feedback to improve service and efficiency.
• Takes service times and determines efficiency; trains crew to respond promptly to customer needs.
• Maintains store cleanliness and follows cleaning plan.
• Monitors inventory and maintains product availability.
• Ensures security of cash, product and equipment during shifts.
• Supports unit manager in achieving sales and profits goals.

Skills

Supervisory skills

Training & development

Crew management

Customer service focus

Operational discipline

Education

College degree or equivalent experience

Job description

Wendy's in the Co-Manager role focuses on hiring, training, and developing crew while assisting the unit manager in operating the store to maximize profitability and customer satisfaction. The position emphasizes leadership in staffing, training, service quality, and adherence to procedures.

Responsibilities include monitoring costs, waste, and product quality, coaching staff, and ensuring cleanliness and compliance with health standards.