Restaurant Assistant Manager — WOW Guest Experience Leader

MGM Resorts International; Oxon Hill (MD); On-site; USD 46,000 - 63,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail and娱乐

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International at National Harbor, MD is seeking a Restaurant Assistant Manager for TAP. You will oversee daily restaurant operations, plan floor coverage, and ensure guest satisfaction with a welcoming, service-driven approach.

Ideal candidates bring 2+ years in Food & Beverage supervisory roles, a high school diploma, and a passion for creating WOW guest experiences in a dynamic entertainment environment.

Qualifications

• Must be at least 21 years of age.
• Must have a high school diploma, GED or equivalent.
• Must have at least two (2) years of prior relevant experience.
• Prior experience within Food and Beverage experience to include supervisory/managerial experience (preferred).

Responsibilities

• Make daily floor plans per shift to ensure proper rotation and coverage of stations.
• Supervise floor service in dining rooms during hours of operation.
• Perform employee evaluations and manage issues related to attendance records.
• Maintain communication with the Chef on all food service and menu issues.
• Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees.
• Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
• Keep inventory form and stocking area updated.
• Inspect food coming from support departments to assure freshness and quality.
• Maintain direct communication with guests for special requests and large party reservations.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma

Job description

MGM Resorts International at National Harbor, MD is seeking a Restaurant Assistant Manager for TAP. You will oversee daily restaurant operations, plan floor coverage, and ensure guest satisfaction with a welcoming, service-driven approach.

Ideal candidates bring 2+ years in Food & Beverage supervisory roles, a high school diploma, and a passion for creating WOW guest experiences in a dynamic entertainment environment.