Restaurant Assistant Manager — Leadership Growth & Perks

Dhanani Group Inc; Somerville (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc in Somerville, MA is seeking a Burger King Restaurant Supervisor to lead daily operations, develop servant leaders, and ensure guest satisfaction in a fast-paced setting.

This role requires 1-2 years supervisory experience, a high school diploma, strong guest service and communication skills, and the ability to train and coach team members across shifts; offering growth within our expanding BURGER KING restaurants.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders-Puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can-t wait to come back to Burger King
• Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcomes new team members and provides them with the training needed to do their job
• Leads inspiring team huddles that motivate and inform the team
• Ensures team members receive ongoing training and coaching
• Builds the capability of the shift supervisors and prepares them for their next level
• Consistently thanks the team and celebrates success
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean
• Ensures product quality and operations standards are consistently delivered
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
• Ensures accuracy of daily numbers, cash handling and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Evaluates and implements cost controls
• Monitors people charts and production planning and makes necessary adjustments
• Creates and monitors schedule and manages new team members on-boarding process
• Implements action plans to address employee needs and Operational Assessments

Skills

People skills

Team leadership

Education

High school diploma

1-2 years supervisory experience

Job description

Dhanani Group Inc in Somerville, MA is seeking a Burger King Restaurant Supervisor to lead daily operations, develop servant leaders, and ensure guest satisfaction in a fast-paced setting.

This role requires 1-2 years supervisory experience, a high school diploma, strong guest service and communication skills, and the ability to train and coach team members across shifts; offering growth within our expanding BURGER KING restaurants.