Restaurant Assistant Manager - Growth & Team Leadership

Dhanani Group Inc; Haverhill (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc. in Haverhill, MA is seeking a Restaurant Assistant Manager to lead daily operations at Burger King. You will coach team members, ensure great guest service, and maintain food quality and cleanliness.

The role involves scheduling, training, handling guest concerns, and driving performance metrics. If you thrive in a fast-paced setting and want growth, join our growing franchise and help deliver exceptional guest experiences.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—provides service guests will want to return for.
• Administration—balance high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for the next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC is met.
• Ensures accuracy of daily numbers, cash handling and HACCP logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes adjustments.
• Creates and monitors schedule and on-boards new team members.
• Implements action plans to address employee needs and Operational Assessments.

Skills

Team leadership

Guest service

Communication

Fast-paced environment

Education

High school diploma or equivalent

Job description

Dhanani Group Inc. in Haverhill, MA is seeking a Restaurant Assistant Manager to lead daily operations at Burger King. You will coach team members, ensure great guest service, and maintain food quality and cleanliness.

The role involves scheduling, training, handling guest concerns, and driving performance metrics. If you thrive in a fast-paced setting and want growth, join our growing franchise and help deliver exceptional guest experiences.