Restaurant Assistant Manager - Lead, Train & Wow Guests

burgerking; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program on consumer goods

Provider finder/c cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston is hiring a Restaurant Supervisor to lead a fast-paced team and ensure top guest experiences. You will train and develop staff, manage shifts and scheduling, and uphold food safety and service standards.

The role emphasizes coaching, cost control, and continuous improvement of operations, with a focus on maintaining a welcoming, clean, and high-quality restaurant environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers service so good guests will want to return.
• Administration—maintains balance between employee/guest experience and financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures ongoing training and coaching; builds shift supervisors’ capability for next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback, celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are delivered.
• Partners with GM to improve guest metrics and action plans.
• Reviews sales and scheduling to meet QSC standards.
• Ensures accuracy of daily numbers, cash handling and HACCP logs.
• Reviews inventory to optimize product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes adjustments.
• Creates and monitors schedules and onboarding for new team members.
• Implements action plans addressing employee needs and Operational Assessments.

Skills

People skills

Team leadership

Education

High school diploma or equivalent

Job description

Burger King in Houston is hiring a Restaurant Supervisor to lead a fast-paced team and ensure top guest experiences. You will train and develop staff, manage shifts and scheduling, and uphold food safety and service standards.

The role emphasizes coaching, cost control, and continuous improvement of operations, with a focus on maintaining a welcoming, clean, and high-quality restaurant environment.