Restaurant Assistant Manager – Lead Team, Delight Guests

burgerking; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston is seeking a hands-on supervisor to lead restaurant teams and ensure top guest service. You will train new hires, coach staff, and manage schedules while aligning with financial goals and quality standards.

The role requires 1–2 years of supervisory experience, strong guest service skills, and the ability to thrive in a fast-paced environment. Open shifts, weekends, and holidays are expected in this on-site position.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Effective communication with guests and team members.
• Resolve issues in line with Burger King standards.
• Motivate employees and make hard decisions.
• Able to work all shifts including weekends and holidays.

Responsibilities

• Develop Servant Leaders—put people and restaurant first.
• Create memorable experiences with exceptional service.
• Balance guest experience with financial goals.
• Welcome new team members and train them.
• Lead team huddles and motivate the team.
• Provide ongoing coaching and training.
• Build shift supervisor capability for growth.
• Acknowledge efforts and celebrate success.
• Coach brand service behaviors and provide feedback.
• Monitor speed of service to meet guest expectations.
• Ensure a welcoming, clean restaurant.
• Maintain product quality and operations standards.
• Collaborate with GM to improve guest metrics.
• Review sales and schedules to ensure QSC.
• Manage daily numbers, cash handling, and HACCP logs.
• Review inventory and place product orders.
• Evaluate cost controls and adjust accordingly.
• Monitor staffing and onboarding for new hires.
• Implement action plans addressing needs and assessments.

Skills

Guest service

Communication

Team leadership

Conflict resolution

Scheduling

Education

High school diploma or equivalent

Job description

Burger King in Houston is seeking a hands-on supervisor to lead restaurant teams and ensure top guest service. You will train new hires, coach staff, and manage schedules while aligning with financial goals and quality standards.

The role requires 1–2 years of supervisory experience, strong guest service skills, and the ability to thrive in a fast-paced environment. Open shifts, weekends, and holidays are expected in this on-site position.