Restaurant Assistant Manager: Lead, Train & Delight Guests

Dunkin' Donuts; Pennsylvania; Presencial; USD 22 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive hourly pay

Employee discounts on food and drinks

Medical, dental, and vision benefits (

Long-term stability and growth

Resumo da oferta

Dunkin' Donuts is hiring an Assistant Manager in Yardley, PA to support daily restaurant operations and lead a high-energy team. You will partner with the General Manager to coach staff, uphold brand standards, and drive guest satisfaction.

The role offers hands-on leadership in a fast-paced environment, competitive hourly pay, and opportunities to grow with a franchisee focused on excellence, training, and operational performance.

Qualificações

• Previous leadership or supervisory experience in retail, restaurant, or hospitality preferred.
• Basic computer skills
• Proficiency in Microsoft Office and operational reporting systems (will be taught)
• Fluent in spoken and written English
• Basic math and cash-handling skills

Responsabilidades

• Assist in the overall operation of the restaurant according to Dunkin’ standards
• Perform all responsibilities of restaurant team members as needed
• Assign team members to appropriate positions to meet guest demand and service standards
• Support and lead team meetings and shift execution
• Deliver training to restaurant team members
• Ensure brand standards, recipes, and systems are consistently followed
• Help create and maintain a guest-focused culture
• Review guest feedback and assist in implementing action plans
• Communicate restaurant priorities, goals, and expectations to team members
• Support new product rollouts, including training and sampling
• Assist with cash handling and ensure compliance with cash management policies
• Coach and develop team members to improve performance, sales, and guest satisfaction
• Support performance monitoring and employee evaluations
• Act as Manager-on-Duty in the absence of the General Manager

Conhecimentos

Leadership

Supervisory experience

Basic computer skills

MS Office

English fluency

Cash-handling

Descrição da oferta de emprego

Dunkin' Donuts is hiring an Assistant Manager in Yardley, PA to support daily restaurant operations and lead a high-energy team. You will partner with the General Manager to coach staff, uphold brand standards, and drive guest satisfaction.

The role offers hands-on leadership in a fast-paced environment, competitive hourly pay, and opportunities to grow with a franchisee focused on excellence, training, and operational performance.