Restaurant Assistant Manager - Lead Memorable Guest Experiences

Dhanani Group Inc; Chicago Ridge (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc, operating Burger King restaurants in the Chicago area, is seeking a motivated manager to lead teams, ensure exceptional guest service, and maintain high standards of operations. You will coach staff, manage scheduling, and drive financial performance in a fast-paced environment.

Ideal candidates have strong communication skills, 1–2 years supervisory experience, and a commitment to training and development.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers a service experience that encourages guests to return.
• Administration—balances employee and guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares for next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with GM to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC standards are met.
• Manages daily numbers, cash handling and HACCP logs.
• Reviews inventory to optimize product orders.
• Evaluates cost controls and adjusts as needed.
• Monitors people charts and production planning, making adjustments.
• Creates and monitors schedules and onboarding for new team members.
• Implements action plans addressing employee needs and operational assessments.

Skills

Team leadership

Guest service

Communication

Training

Operations

Supervisory experience

Cash handling

HACCP knowledge

Education

High school diploma

Tools

HACCP knowledge

Cash handling

Job description

Dhanani Group Inc, operating Burger King restaurants in the Chicago area, is seeking a motivated manager to lead teams, ensure exceptional guest service, and maintain high standards of operations. You will coach staff, manage scheduling, and drive financial performance in a fast-paced environment.

Ideal candidates have strong communication skills, 1–2 years supervisory experience, and a commitment to training and development.