Restaurant Assistant Manager — Lead Ops & Guest Service

Summit Hospitality Group; Kansas City (MO); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance - company paid

Dental/Vision - employee paid

401K with company match

Paid Time Off

Job summary

Summit Hospitality Group seeks an Assistant Manager to support the General Manager in daily restaurant operations. You will oversee all areas of the restaurant, ensure guest satisfaction, and help manage staff and schedules.

This role requires 2+ years as an assistant manager in a restaurant, proficiency in sanitation, purchasing, and POS systems, and a commitment to company standards and guest service excellence.

Qualifications

• 2+ years of experience as an Assistant Manager at a restaurant.
• Proficient in food planning, purchasing, sanitation, security, and personnel management.
• Ability to handle emergencies and provide timely solutions.
• Familiar with industry best practices and POS/management software.

Responsibilities

• Oversee and manage all areas of the restaurant and make decisions affecting guest service.
• Adhere to company standards to increase sales and minimize costs (food, beverage, labor, supplies).
• Enforce sanitation practices and compliance with laws, policies, and standards.
• Maintain professional restaurant image including cleanliness and appearance standards.
• Ensure positive guest service and address complaints to regain guest loyalty.
• Provide direction to employees on operational issues and procedures.
• Interview hourly employees and assist GM with hiring and employee relations as needed.
• Conduct orientation and oversee training of new hires.
• Prepare staffing plans and schedules to ensure proper coverage for all shifts.
• Order supplies to stock inventory and manage purchasing.
• Maintain safety and sanitation compliance and safe work environment.
• Maintain positive professional relations with coworkers and customers.

Skills

Staff supervision

Guest service

Problem solving

Education

BS in hotel/restaurant management

Tools

MS Office

Restaurant management software

POS systems

Job description

Summit Hospitality Group seeks an Assistant Manager to support the General Manager in daily restaurant operations. You will oversee all areas of the restaurant, ensure guest satisfaction, and help manage staff and schedules.

This role requires 2+ years as an assistant manager in a restaurant, proficiency in sanitation, purchasing, and POS systems, and a commitment to company standards and guest service excellence.