Manager

Torsap Thai Kitchen; Lee's Summit (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance – Company paid (employee portion)

Dental/Vision – Employee paid

Short Term Disability – Company paid

Paid Time Off

Food Discount – 50% off entrées while working

Job summary

Torsap Thai Kitchen in Lee's Summit, Missouri, seeks an experienced Assistant Manager to support the General Manager in daily restaurant operations. This role includes managing all areas of the restaurant, improving guest service, adhering to sanitation regulations, and training new hires. Candidates should have at least 2 years of experience in restaurant management, strong problem-solving skills, and knowledge of MS Office and restaurant management software. Benefits include medical and short-term disability insurance, paid time off, and employee discounts.

Qualifications

• 2+ years of experience as an Assistant Manager at a restaurant.
• Proficient in restaurant functions, such as food planning and personnel management.
• Ability to handle emergency situations effectively.

Responsibilities

• Oversee and manage all areas of the restaurant.
• Maintain compliance with operational standards and company policies.
• Provide direction to employees on operational procedures.

Skills

Restaurant management

Customer service

Food safety compliance

Staff training

Problem-solving

Education

BS degree in hotel/restaurant management

Tools

MS Office

Restaurant management software

POS systems

Job description

Job Purpose

The Summit Restaurant Group Assistant Manager will provide support to the General Manager of the restaurant. The Assistant Manager is responsible for assisting the General Manager in the daily operations of the restaurant.

Responsibilities

• Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas, ensuring compliance with operational standards, company policies, and applicable laws.
• Maintain a professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas, responding to complaints and taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational procedural issues.
• Interview hourly employees, work with the General Manager on direct hiring, supervision, and development, and when necessary cooperate with Human Resources on employee relation issues, including disciplinary actions up to terminations.
• Conduct orientation and oversee training of new hires.
• Maintain an accurate and up‑to‑date plan of restaurant staffing needs, prepare schedules, and ensure the restaurant is staffed for all shifts; schedules are posted in a timely manner.
• Order supplies to stock inventory appropriately.
• Comply with and enforce sanitation regulations and safety standards.
• Maintain a positive and professional approach with coworkers and customers.

Qualifications

• 2+ years of experience as an Assistant Manager at a restaurant.
• Proficient in restaurant functions such as food planning and preparations, purchasing, sanitation, security, company policies and procedures, personnel management, and recordkeeping.
• Accuracy and speed in handling emergency situations and providing solutions.
• Familiar with industry best practices.
• Working knowledge of computer software programs (MS Office, restaurant management software, POS).
• BS degree in hotel/restaurant management is a plus.

Benefits

• Medical Insurance – Company paid (employee portion)
• Dental/Vision – Employee paid
• Short Term Disability – Company paid
• Paid Time Off
• Food Discount – Employees may receive 50% off an entrée while working and 50% off an entrée for themselves and a guest.