Manager

Torsap Thai Kitchen; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision

Short Term Disability

Paid Time Off

Food Discount

Job summary

Torsap Thai Kitchen in Kansas City, MO is seeking an Assistant Manager to support the General Manager in daily restaurant operations and guest service. You will supervise staff, help schedule shifts, and drive standards for cleanliness and efficiency.

2+ years as an assistant manager in a restaurant is required; a BS in hospitality/restaurant management is a plus. Strong leadership and familiarity with POS systems are preferred.

Qualifications

• 2+ years of experience as an Assistant Manager in a restaurant.
• Familiar with food safety, sanitation, and operational standards.
• Able to manage schedules, hiring, and staff development.
• Proficient with restaurant software and POS systems.
• BS degree in hospitality/restaurant management is a plus.

Responsibilities

• Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service.
• Adhere to standards to increase sales and minimize costs including labor, food, and supplies.
• Enforce sanitation practices and ensure compliance with laws and policies.
• Maintain professional image and guest service quality.
• Provide direction to employees regarding operational issues and training.

Skills

Guest service mindset

Leadership

Staff training

Cost control

Education

BS in Hospitality/Restaurant Management

Tools

MS Office

POS

Restaurant management software

Job description

Job Purpose

The Summit Restaurant Group Assistant Manager will provide support to the General Manager of the restaurant. The Assistant Manager is responsible for assisting the General Manager in the daily operations of the restaurant.

Duties and Responsibilities

• Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Maintain a professional restaurant image including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational procedural issues.
• Interview hourly employees and work with the General Manager on direct hiring, supervision, development, and when necessary with Human Resources on employee relation issues including disciplinary action up to terminations.
• Conduct orientation and oversee training of new hires.
• Maintain an accurate and up‑to‑date plan of restaurant staffing needs, prepare schedules and ensure that the restaurant is staffed for all shifts, and ensure that schedules are completed and posted in a timely manner.
• Order supplies to stock inventory appropriately.
• Comply with and enforce sanitation regulations and safety standards.
• Maintain a positive and professional approach with coworkers and customers.

Qualifications

• 2+ years of experience as an Assistant Manager at a restaurant.
• Proficient in the following dimensions of restaurant functions: food planning and preparations, purchasing, sanitation, security, company policies and procedures, personnel management, and recordkeeping.
• Accuracy and speed in handling emergency situations and providing solutions.
• Familiar with industry’s best practices.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• BS degree of science in hotel/restaurant management would be a plus.

Benefits

• Medical Insurance – Company paid (employee portion)
• Dental/Vision – employee paid
• Short Term Disability – Company paid
• Paid Time Off
• Food Discount – Employees are allowed to get 50% off an entree while working and 50% off an entrée for themselves and a guest.