Restaurant Assistant Manager - Lead Operations & Guest Service

Burger King; Broken Arrow (OK); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

BURGER KING® is seeking an Assistant Manager to lead daily restaurant operations, drive guest service, and support the Restaurant General Manager in Broken Arrow, OK.

You will coach shifts, manage inventory and schedules, ensure cash controls, and uphold brand standards to deliver fast, friendly service.

This hands-on role rewards strong leaders with opportunities to develop teams and improve profitability in a busy, service-focused environment.

Qualifikationen

• Demonstrated understanding of guest service principles.

Aufgaben

• Maintains inventory
• Keep operational standards and procedures
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures
• Interact in a positive and professional manner with guests and coworkers
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Kenntnisse

Guest service principles

Jobbeschreibung

Assistant Manager

Overview

Assistant Managers (AM) are the operations leaders of the restaurant focused on profitability, Guest service, people development and operations management. Assistant Managers support the Restaurant General Manager (RGM) in coordinating daily operations. Assistant Managers operate under the direction of the RGM and manage a team of Hourly Shift Coordinators and Team Members.

Duties And Responsibilities

• Maintains inventory
• Keep operational standards and procedures
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures
• Interact in a positive and professional manner with guests and coworkers
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards

*Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills

• Demonstrated understanding of guest service principles

*Hiring decisions, compensations, benefits, and employment terms and conditions at independent franchised Burger King® Restaurants will vary and are determined solely by the Franchise.

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.