Restaurant Operations Lead | Guest Service & Team Growth

Burger King; Webbers Falls (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Burger King in Oklahoma is seeking an Assistant Manager to lead daily operations, drive profitability, ensure guest satisfaction, and develop team members. The AM collaborates with the Restaurant General Manager to align on standards and performance.

Responsibilities include managing shifts, upholding brand procedures, coaching team, maintaining inventory, and ensuring fast, friendly service in a clean facility.

Qualifications

• Experience delivering guest service in fast-food or retail environments.

Responsibilities

• Maintains inventory.
• Keeps operational standards and procedures.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required.
• Ensures that restaurant follows all cash control and security procedures.
• Interact in a positive and professional manner with guests and coworkers.
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility.
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that restaurant upholds operational and brand standards.
• *Performs duties of Hourly Shift Coordinator when necessary.

Skills

Demonstrated understanding of guest

Job description

Burger King in Oklahoma is seeking an Assistant Manager to lead daily operations, drive profitability, ensure guest satisfaction, and develop team members. The AM collaborates with the Restaurant General Manager to align on standards and performance.

Responsibilities include managing shifts, upholding brand procedures, coaching team, maintaining inventory, and ensuring fast, friendly service in a clean facility.