Restaurant Operations Lead: Guest Service & Team Growth

Burger King; Edmond (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Burger King in Edmond, Oklahoma is seeking an Assistant Manager to lead daily operations, drive guest satisfaction, and coach a restaurant team.

The AM supports the Restaurant General Manager, oversees inventory and standards, and ensures fast, accurate service within brand guidelines. This role focuses on profitability, people development, maintaining a clean, safe, and welcoming restaurant environment, and ensuring consistent guest experiences during peak hours.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory to control costs and availability.
• Keeps operating standards and procedures up to date.
• Ensures preventative maintenance of facility and equipment; coordinates with vendors.
• Implements cash control and security procedures.
• Interacts with guests and coworkers in a positive, professional manner.
• Motivates and directs team to deliver fast, friendly service in a clean facility.
• Provides coaching to shifts and team members to boost performance.
• Directs team to prepare and sell products efficiently for prompt delivery.
• Ensures adherence to operational and Burger King brand standards.
• Performs Shift Coordinator duties when needed.

Skills

Guest service principles

Job description

Burger King in Edmond, Oklahoma is seeking an Assistant Manager to lead daily operations, drive guest satisfaction, and coach a restaurant team.

The AM supports the Restaurant General Manager, oversees inventory and standards, and ensures fast, accurate service within brand guidelines. This role focuses on profitability, people development, maintaining a clean, safe, and welcoming restaurant environment, and ensuring consistent guest experiences during peak hours.