Restaurant Ops Lead | Guest Experience & Team Growth

Burger King; Lawton (OK); On-site; USD 40,000 - 52,000; Full time

Job summary

Burger King is seeking an Assistant Manager in Lawton, OK to lead daily restaurant operations, drive profitability, and ensure top guest experiences. You will supervise hourly staff, implement standards, and coordinate with the Restaurant General Manager to maintain quality and speed.

Ideal candidates demonstrate strong guest service understanding, coaching ability, and commitment to brand integrity within a fast-paced environment.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Keeps operational standards and procedures.
• Ensures preventative maintenance of facility and equipment per company standards, liaising with external vendors as required.
• Ensures cash control and security procedures.
• Interacts with guests and coworkers professionally.
• Motivates and directs team members to deliver fast, friendly service in a clean facility.
• Coaches shifts Coordinators and Team Members to raise restaurant performance.
• Directs team toward efficient and accurate preparation and sale of products for prompt delivery within speed of service guidelines.
• Upholds operational and brand standards.
• Performs duties of Hourly Shift Coordinator when necessary.

Skills

Guest service

Job description

Burger King is seeking an Assistant Manager in Lawton, OK to lead daily restaurant operations, drive profitability, and ensure top guest experiences. You will supervise hourly staff, implement standards, and coordinate with the Restaurant General Manager to maintain quality and speed.

Ideal candidates demonstrate strong guest service understanding, coaching ability, and commitment to brand integrity within a fast-paced environment.