Restaurant Assistant Manager - Grow with a Fast-Paced Team

Dhanani Group Inc; Lawrence (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Lawrence, MA is seeking a hands-on supervisor to lead daily operations and develop a customer-focused team. You will balance service quality with financial goals while training new staff and maintaining high standards.

Join a fast-paced restaurant environment where you will coach, schedule, and implement plans to improve guest satisfaction and operational results. This role requires flexibility to work different shifts.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—balances providing a high-quality employee and guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to ensure delivery of guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operations standards are delivered.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to meet Quality, Service and Cleanliness (QSC).
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes adjustments.
• Creates and monitors schedule and onboarding of new team members.
• Implements action plans to address employee needs and Operational Assessments.

Skills

Personable

Results-oriented

Self-starter

Go-getter

Team leadership

Fast-paced

Education

High school diploma or equivalent

Job description

Burger King in Lawrence, MA is seeking a hands-on supervisor to lead daily operations and develop a customer-focused team. You will balance service quality with financial goals while training new staff and maintaining high standards.

Join a fast-paced restaurant environment where you will coach, schedule, and implement plans to improve guest satisfaction and operational results. This role requires flexibility to work different shifts.