Restaurant Assistant GM - Ops, People & Growth

Taco Bell; Norfolk (VA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

3 weeks' paid time off

Free meals

Tuition reimbursement programs

Health benefits from day 1

401k retirement plan with match

Career advancement

Discounts on various products

Job summary

Taco Bell Norfolk is seeking an Assistant General Manager to support the Restaurant General Manager by upholding brand standards, training and coaching the team, and delivering unforgettable customer experiences.

You’ll run daily operations in the GM’s absence, participate in hiring, recognize high performers, manage labor and cash controls, and drive safety, quality, and profitability with a culture of equity and belonging.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control procedures and managing labor.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity and inclusion.
• Lead efforts in recognition, collaboration, and motivation.

Responsibilities

• Ensure consistent customer satisfaction by modeling the MIC Success Routine and prioritizing customer needs.
• Oversee adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
• Collaborate with the GM in assessing team performance, provide ongoing feedback, and address employee relations issues.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, driving a culture of equity and inclusion.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory, and labor management.
• Review financial reports and take actions to optimize performance.
• Support the GM in facility maintenance and health and safety standards.

Skills

Restaurant management

P&L management

Hiring and talent acquisition

Team leadership

Employee coaching and training

Job description

Taco Bell Norfolk is seeking an Assistant General Manager to support the Restaurant General Manager by upholding brand standards, training and coaching the team, and delivering unforgettable customer experiences.

You’ll run daily operations in the GM’s absence, participate in hiring, recognize high performers, manage labor and cash controls, and drive safety, quality, and profitability with a culture of equity and belonging.