Restaurant GM: Lead High-Performance Teams & Profitability

Taco Bell; Norfolk (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Vacation & PTO

Free degree

Tuition scholarships

Career development

Medical benefits

Wellness programs

401k match

Discounts

Free meals

Job summary

Taco Bell in Norfolk, VA is seeking an experienced Restaurant General Manager to lead a high-performing team, drive guest satisfaction, and manage the day-to-day operations of a busy restaurant.

You will recruit, onboard, train and coach staff, optimize staff schedules, monitor P&L, ensure food safety and brand standards, and uphold Taco Bell's culture of equity, inclusion and belonging while delivering strong financial results.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication skills

Management experience

Job description

Taco Bell in Norfolk, VA is seeking an experienced Restaurant General Manager to lead a high-performing team, drive guest satisfaction, and manage the day-to-day operations of a busy restaurant.

You will recruit, onboard, train and coach staff, optimize staff schedules, monitor P&L, ensure food safety and brand standards, and uphold Taco Bell's culture of equity, inclusion and belonging while delivering strong financial results.