Restaurant and Bakery Assistant Manager

Perkins Restaurant & Bakery; Wisconsin; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a thriving team at a well-respected dining establishment where your contributions will make a difference! As a key player in restaurant operations, you will assist the General Manager in driving sales and ensuring guest satisfaction. Your leadership skills will shine as you guide staff, uphold company standards, and create a welcoming environment for guests. This position offers an opportunity for growth within a company that values its employees and fosters a supportive culture. If you have a passion for the food service industry and a desire to lead, this role is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Employee Discount Program

Vacation/Sick Time Benefits

Discounted Tuition

Life Insurance

Wellness Program

Employee Assistance Program

Qualifications

• 1-2 years managerial experience preferred, preferably in the food service industry.
• High school diploma required; some college or degree preferred.

Responsibilities

• Assist the General Manager in restaurant operations and achieving sales goals.
• Ensure maximum guest satisfaction and compliance with health standards.

Skills

Leadership

Customer Service

Time Management

Problem Solving

Food Knowledge

Education

High School Diploma

Some College or Degree Preferred

Job description

At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins, we have experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success and an unmatched commitment to their employees, you are in the right place! We respect one another for our talent, creativity, and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for, we have that too!

SUMMARY OF POSITION

Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provides direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

REPORTING RELATIONSHIPS

• Reports: Directly to General Manager
• Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
• External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools.

LEADERSHIP ABILITIES

• Demonstrates principles, actions, uses sound judgment, and follows through on commitments.
• Anticipates problems and issues and makes timely and sound decisions.
• Demonstrates a passion and working knowledge of food, liquor, beer, and wine.
• Leads by example and maintains a guest-first focus.
• Sets and shares goals with the team, monitors, and tracks progress of goals.
• Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
• Clarifies roles, responsibilities, priorities, and expectations.

POSITION ACTIVITIES AND TASKS

• Assists the General Manager in planning and analyzing administration and operations manpower.
• Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
• Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
• Ensures the unit's compliance with productivity and service standards with a sufficient number of well-trained and productive employees.
• Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
• Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
• Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
• Ensures accurate financial data to include payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
• Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly’s supervision.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures the thorough training and development of non-exempt personnel directly supervised.

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS

• Extensive standing and walking for up to 8 hours.
• Must be able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
• Must be able to communicate clearly.
• Exposure to heat, steam, smoke, cold.
• Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
• Must have a high level of mobility/flexibility in space provided.
• Must have time management skills.
• Must be able to read, write, and perform addition/subtraction calculations.
• Must be able to control and utilize fingers to write, slice, chop, and operate equipment.
• Must be able to fit through openings 30” wide.
• Must be able to work irregular hours under heavy pressure/stress during busy times.
• Bending, reaching, walking.
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet.
• Lifting up to 50 pounds.
• Exposure to dish and cleaning chemicals.

SUPERVISION RECEIVED:

Receives direction and training from General Manager as to the specific procedures and assignments.

EDUCATION LEVEL REQUIRED:

High school diploma; some college or degree preferred.

EXPERIENCE REQUIRED:

1 – 2 years managerial experience preferred, preferably in the food service industry.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Compensation: $17.00 per hour

The Perkins Restaurant and Bakeries in the Twin Ports Area are franchised and have been locally owned and operated in this area since 1962. The locations of the restaurants we operate are:

• East 2nd Street Superior, WI
• Big Lake Road Cloquet, MN
• Miller Hill Mall Duluth, MN

Below is some additional information regarding the entire brand of Perkins Restaurant and Bakeries.

Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept’s ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we’re always updating our menu with fresh, flavorful, and innovative items that take their place right alongside Perkins’ iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success and an unmatched commitment to their employees, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.

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BENEFITS

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance

401k, Health Savings Account

Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance

Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!