Restaurant AGM: Ops, People & Profit Leader

Anchor Point Management Group; Montclair (CA); On-site; USD 70,000 - 72,000; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager for a Buffalo Wild Wings in Montclair, CA. The AGM assists the General Manager in overseeing daily restaurant operations, safety, and profitability, and supervises staff on a shift-by-shift basis.

The role emphasizes staffing, hiring collaboration, weekly management meetings, and incentive programs. Strong leadership and guest-service focus are required to drive quality, compliance, and customer satisfaction.

Qualifications

• Candidates must have strong leadership and communication abilities.
• Minimum 2 years of restaurant or retail management experience.
• Experience with budgeting, inventory and P&L is preferred.

Responsibilities

• Assist General Manager with staffing planning and hiring decisions.
• Lead weekly manager meetings and drive incentive programs.
• Motivate staff to participate in promotions and maintain quality.
• Coach managers on performance management and development.
• Oversee guest satisfaction and manage guest comment feedback.
• Monitor quality, service, cleanliness and inventory levels.
• Understand GEM/QSCs/audits and address any issues with action plans.
• Handle administrative duties like invoicing, end-of-day procedures.

Skills

Leadership

Communication

Staffing planning

Multi-tasking

Education

High school diploma or equivalent

Buffalo Wild Wings Management Certification

Job description

Anchor Point Management Group is seeking an Assistant General Manager for a Buffalo Wild Wings in Montclair, CA. The AGM assists the General Manager in overseeing daily restaurant operations, safety, and profitability, and supervises staff on a shift-by-shift basis.

The role emphasizes staffing, hiring collaboration, weekly management meetings, and incentive programs. Strong leadership and guest-service focus are required to drive quality, compliance, and customer satisfaction.