Restaurant Leadership: Drive Guest Experience & Growth

The Root Restaurant & Bar; Watchung (NJ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Great pay

Career growth opportunities

Exciting work environment

Job summary

Buffalo Wild Wings is seeking an Assistant General Manager to lead the restaurant team, oversee FOH and BOH operations, and partner with the General Manager on hiring and staff development.

The AGM will drive guest satisfaction, coaching and mentoring staff, ensuring safety compliance and cash controls, and implementing local marketing initiatives to grow sales and profits. This role requires 50-hour weeks and flexible scheduling for a high-energy, fast-paced environment.

Qualifications

• High school diploma or equivalent; Bachelor's degree a plus.
• 2–3 years of supervisory or management experience in a restaurant.
• Ability to work a 50-hour week and flexible hours.
• Excellent written, verbal, math and interpersonal skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Manage restaurant FOH and BOH; assist the General Manager in leading the restaurant management team.
• Instruct, train, coach and develop the restaurant team to recognize and reward achievement.
• Assist the General Manager with recruitment and hiring of hourly employees.
• Ensure appropriate staffing to maximize customer service and sales.
• Work to maximize sales and profits within the restaurant.
• Responsible for cash controls and enforcement of company policies.
• Prepare and execute local store marketing, merchandising, and promotional efforts to increase sales.
• Ensure safety and security procedures are followed within the restaurant.
• Resolve customer complaints; train team to resolve restaurant issues.
• Maintain knowledge of labor laws, health codes, sanitary requirements.
• Demonstrate leadership with independence and discretion.
• Possess ability to work a 50-hour week and flexible hours.
• Maintain reliable transportation.

Skills

Leadership

Supervisory experience

Interpersonal skills

Staff training

Education

High school diploma

Bachelor's degree

Job description

Buffalo Wild Wings is seeking an Assistant General Manager to lead the restaurant team, oversee FOH and BOH operations, and partner with the General Manager on hiring and staff development.

The AGM will drive guest satisfaction, coaching and mentoring staff, ensuring safety compliance and cash controls, and implementing local marketing initiatives to grow sales and profits. This role requires 50-hour weeks and flexible scheduling for a high-energy, fast-paced environment.