Restaurant 1 - Bartender

Tempe Hotel Operations, LLC; Tempe (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

Tempe Hotel Operations, LLC is seeking individuals for beverage service roles that involve crafting cocktails and providing exceptional guest experiences in Tempe, Arizona. Candidates must possess excellent communication skills and be willing to work flexible shifts. Experience in a hotel or resort environment is preferred, along with relevant certifications.

The ideal candidate will have a foundational knowledge of food and beverage standards, ensuring that guests receive prompt and courteous service with an emphasis on hospitality excellence.

Qualifications

• Basic knowledge of food and beverage preparation, service standards, and guest etiquette.
• Minimum age 19 years required.
• Experience in hotel or resort environment is preferred.

Responsibilities

• Curate craft cocktails to guest specifications.
• Provide local area knowledge to enhance guest experience.
• Handle cash and balance the bank at the end of each shift.

Skills

Basic knowledge of food and beverage preparation

Exceptional communication skills

Ability to multi-task

Job description

Pacific Hospitality Group is a family‑focused, owner‑operator hospitality company dedicated to long‑term value creation and sustainable growth.

Responsibilities

• Curate craft cocktails and/or beverages to guest specifications.
• Describe all bar items, including preparation methods and prices; possess extensive knowledge of all bar/menu items.
• Utilize proper shaking, mixing, and stirring techniques with required equipment such as Boston shaker, bar spoon, beakers, jiggers, Hawthorne/Juniper strainers.
• Provide local area knowledge, event information, and directions to enhance guests’ experience.
• Work with guests to accommodate special requests and dietary needs.
• Use suggestive selling on established menu items or specials to maximize food and beverage revenues.
• Serve menu items to guests promptly and courteously.
• Perform pre‑ and post‑shift side work, including set‑up, breakdown, condiments, roll‑ups, etc.
• Respond to guest inquiries and special requests promptly to ensure satisfaction; notify supervisor of complaints and unusual situations.
• Handle cash, balance the bank at the end of each shift, and calculate tip outs.
• Serve guests at the assigned station quickly and politely, obtaining food and beverage from prescribed locations and following established service procedures.
• Observe guests to fulfill additional requests and complete assigned side work as directed.
• Familiarize yourself with all items daily; after events, clean service area and accessories.
• Follow all standard food handling, TIPS, TitleIV, sanitation, and health department guidelines.

Qualifications

• Basic knowledge of food and beverage preparation, service standards of a comparable hotel, guest relations, and etiquette.
• Minimum age 19 years.
• Availability to work AM, PM, weekend, and holiday shifts as required by operational needs.
• Experience within a hotel or resort environment (preferred).
• Valid current Food Handlers Card or willingness to obtain one within 30 days of employment.
• Responsible Beverage Certified (TiPS) or TitleIV certification.
• Ability to multi‑task.
• Exceptional communication skills.
• Ability to meet guests’ needs through verbal face‑to‑face interaction.

EEO Statement

Pacific Hospitality Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.