Restaurant 1 - Bartender

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Pacific Hospitality Group in Phoenix seeks a bartender to craft cocktails and beverages to guest specifications. You will describe all bar items, maintain extensive menu knowledge, and use proper techniques with standard bar tools to ensure guest satisfaction.

You will engage guests with local recommendations, accommodate dietary needs, and upsell menu items while delivering prompt, courteous service. Beverage handling and cash/tip management follow policy and health guidelines.

Qualifications

• Knowledge of guest relations and etiquette
• Ability to work AM/PM, weekends, and holidays
• Will obtain Food Handlers Card within 30 days if not current
• TiPS certification (Title IV) is a plus

Responsibilities

• Curate cocktails and beverages to guest specifications.
• Describe bar items, preparations, and prices; maintain extensive menu knowledge.
• Perform proper mixing, shaking, and stirring with standard bar tools.
• Guide guests with local area information to enhance experiences.
• Accommodate special requests and dietary needs; upsell items.
• Serve guests promptly and courteously; handle cash and tips.
• Attend to post-shift side work and setup/breakdown.
• Respond to guest inquiries and escalate issues to supervision when needed.

Skills

Guest service

Communication

Multi-tasking

Bar knowledge

Education

Food Handlers Card (TiPS)

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

What You Will Accomplish

• Curates Craft Cocktails and/or beverages to guest specifications
• Describes all bar items; methods of preparation and prices as needed. Must have extensive knowledge of all bar/menu items
• Proper shaking, mixing, and stirring techniques using required Boston Shaker, Bar Spoon, Beakers, Jiggers, Hawthorne/Juniper Strainers
• Extensive knowledge of the surrounding area, events, and directions to guide and enhance a guests local experience
• Works with guests to accommodate special requests and special dietary needs
• Utilize suggestive selling on established menu items or specials to maximize food and beverage revenues
• Serves menu items to guests in a prompt and courteous manner
• Performs pre- and post-shift side work; set-up, breakdown, condiments, roll-ups etc
• Responds to guest inquiries and special requests promptly to ensure guest satisfaction; notifies supervisor of guests’ complaints and unusual situations
• Cash handling/ balance bank at the end of each shift and calculating tip outs
• Serves guests at assigned station quickly, courteously, and Obtains food and beverage from prescribed locations and serves guests according to established procedures and using appropriate service techniques
• Observes guests to fulfill any additional requests and completes assigned side work as directed
• Familiarizes self with all items on daily basis. After events, cleans away service and accessories
• Follows all standard food handling, TIPS, Title IV, sanitation, and health department guidelines

What You Will Bring

• Possess a basic knowledge of food and beverage preparation, service standards of comparable hotel, guest relations and etiquette
• Must be at least 19 years of age
• Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs

Great If you have

• Experience within a hotel/resort environment
• A valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
• Responsible Beverage Certified (TiPS) (Title IV)
• Ability to multi-task
• Exceptional communication skills
• Ability to serve needs of guest through verbal face-to-face interaction

-

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.