Responsible Gaming and Player Protection Specialist

GamblingCareers.com; Lansing (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Aristocrat is seeking a Responsible Gaming Specialist in Lansing, MI to support player protection and regulatory compliance across gaming platforms. You will develop policies, monitor for risky behavior, and assist with self-exclusion programs, ensuring detailed documentation and cross‑department collaboration.

The role requires a Bachelor’s degree or equivalent experience, 3+ years in a regulated gaming environment, and strong analytical skills with empathy and discretion.

Qualifications

• Minimum degree or equivalent experience in a regulated setting.
• Strong knowledge of Responsible Gaming principles and tools.
• Experience handling sensitive player situations with integrity.

Responsibilities

• Develop, implement, and maintain Responsible Gaming policies and procedures.
• Support compliance with Responsible Gaming regulations across iLottery and iGaming.
• Monitor player activity for indicators of problematic gaming behavior.
• Perform evaluations and manage blocking issues per procedures.
• Assist players seeking information on Responsible Gaming tools and limits.
• Ensure cases are documented and tracked per company guidelines.
• Support self-exclusion programs and other protections.
• Identify risk patterns and propose improvements to policies.

Skills

Responsible Gaming

Regulatory compliance

Data analysis

Stakeholder collaboration

Attention to detail

Empathy

Education

Bachelor's degree

Tools

Excel

Outlook

Job description

Aristocrat is seeking a Responsible Gaming Specialist in Lansing, MI to support player protection and regulatory compliance across gaming platforms. You will develop policies, monitor for risky behavior, and assist with self-exclusion programs, ensuring detailed documentation and cross‑department collaboration.

The role requires a Bachelor’s degree or equivalent experience, 3+ years in a regulated gaming environment, and strong analytical skills with empathy and discretion.