Responsible Gaming Policy & Player Protection Lead

Aristocrat Leisure

Lansing (MI)

On-site

USD 65,000 - 90,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Aristocrat seeks a Responsible Gaming Specialist to develop, implement, and monitor policies that protect players across iLottery and iGaming operations. You will investigate and respond to potential risky behaviors, support self-exclusion programs, and work with Compliance, Legal, Operations, and Product teams to strengthen player protections.

The role requires a minimum of 3 years in a regulated gaming setting and a strong skill set in data analysis, empathy, and documentation.

Qualifications

Bachelor's degree or equivalent work experience in a regulated context.
More than 3 years of experience in Responsible Gaming, gaming compliance, or a similar setting.
Solid knowledge of Responsible Gaming principles and self-exclusion programs.
Experience handling sensitive player situations with integrity and empathy.
Proficiency in data analysis and Excel/Outlook.

Responsibilities

Develop, introduce, maintain, and support Responsible Gaming policies and controls.
Monitor player activity for indicators of problematic behavior and intervene as needed.
Support information and assistance on Responsible Gaming tools, limits, and self-exclusion.
Document interactions thoroughly and manage cases per company policies.
Collaborate with other departments to advance Responsible Gaming initiatives.
Identify patterns indicating gambling-related harm and suggest improvements.