Respite Care Admin Assistant — Hybrid Schedule & Benefits

Child and Family Focus Inc.; Willow Grove (PA); Hybrid; USD 1,818,000 - 2,590,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical and Vision Benefits

Dental Benefits

Long Term Disability

Life Insurance

Paid Holidays

Paid Time Off

Tuition Reimbursement

401K plan with company match

Mileage and Expense reimbursement

Clearance Reimbursement

Job summary

Child and Family Focus Inc. seeks an Administrative Assistant to provide administrative support, coordinate program activities, and deliver exceptional customer service in a fast-paced setting.

The role requires high organization, confidentiality, and accuracy while handling data entry, EHRs, billing support, and reporting. A hybrid schedule offers four days in the Willow Grove office and opportunities for professional growth within the Respite Care and Prevention Education Programs.

Qualifications

• High School Diploma or GED required.
• 1+ year(s) experience in health care, mental health, or social services preferred.
• 2+ years experience in customer service preferred.
• Proficiency in Microsoft Office Suite required.
• Experience navigating an Electronic Health Records System preferred.

Responsibilities

• Input, update, and verify data within electronic health records, Excel spreadsheets, and program tracking systems in a timely manner.
• Maintain accurate and confidential client records in accordance with agency, county, and HIPAA requirements.
• Respond to incoming telephone calls and email inquiries.
• Conduct service verification phone calls.
• Manage incoming mail for the program and prepare outgoing mail for the program.
• Conduct routine internal chart audits and assist with preparation for county level audits.
• Organize and maintain electronic and paper charts for completeness and follow up with program staff to obtain missing information.
• Generate routine reports and compile data for program monitoring, stakeholder reporting, contractor reporting and quality improvement activities.
• Support billing activities by reviewing invoices for accuracy and resolving discrepancies.
• Document meeting discussions, decisions, and action items, and distribute meeting minutes as needed.
• Assist in preparing documentation for internal, county, and regulatory audits.
• Maintain a clean, organized, and professional office environment.
• Perform other administrative duties as assigned.

Skills

Customer service

Data entry

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic Health Records System

Job description

Child and Family Focus Inc. seeks an Administrative Assistant to provide administrative support, coordinate program activities, and deliver exceptional customer service in a fast-paced setting.

The role requires high organization, confidentiality, and accuracy while handling data entry, EHRs, billing support, and reporting. A hybrid schedule offers four days in the Willow Grove office and opportunities for professional growth within the Respite Care and Prevention Education Programs.