Program Assistant: Child Care Admin & Compliance (Hybrid)

Child Care Resource Center; Victorville (CA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

403(b) retirement plan with employer?

Job summary

Child Care Resource Center (CCRC) is seeking a Program Assistant to provide administrative support primarily to the Child Care Financial Assistance (CCFA) Division. You will handle clerical tasks, enrollment materials, and maintain eligibility records while ensuring compliance with regulations.

You will also deliver customer service to families, providers, and internal teams, answer inquiries, and support day-to-day CCFA operations. A hybrid schedule and background checks are part of the role.

Qualifications

• High School diploma or equivalent, plus 2 years related work experience or an Associate's Degree in a related field.
• Proficiency with Windows-based programs and data entry.
• Travel as needed for the role and background checks required.

Responsibilities

• Clerical and General Assistance: filing, typing, mail processing, enrollment and provider packets, and maintaining eligibility lists.
• Develop, maintain, and apply knowledge of program regulations and funding terms.
• Provide professional customer service to internal staff and external clients, and address childcare questions.

Skills

Customer service

Communication

Organization

Multitasking

Education

High School diploma or equivalent

Associate's Degree in Psychology/Sociology/Child Development/Social Work/Family Studies

Bachelor's degree (preferred)

Tools

Windows-based programs

Data entry

Job description

Child Care Resource Center (CCRC) is seeking a Program Assistant to provide administrative support primarily to the Child Care Financial Assistance (CCFA) Division. You will handle clerical tasks, enrollment materials, and maintain eligibility records while ensuring compliance with regulations.

You will also deliver customer service to families, providers, and internal teams, answer inquiries, and support day-to-day CCFA operations. A hybrid schedule and background checks are part of the role.