Respite Programs Administrative Assistant (Hybrid)

Child & Family Focus, Inc.; Willow Grove (PA); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Hybrid schedule

Medical benefits

Vision benefits

Dental benefits

Life insurance

Paid holidays

Paid time off

Parental leave

Tuition reimbursement

401K with match

Mileage reimbursement

Clearance reimbursement

Annual bonus

Job summary

Child & Family Focus, Inc. seeks an organized Administrative Assistant to support the Respite Care and Prevention Education Programs in a hybrid Willow Grove office.

You will handle data entry, client records, inquiries, and routine reporting while maintaining confidentiality in a fast-paced health services setting. The role requires strong Microsoft Office skills, data accuracy, and experience with electronic health records.

Qualifications

• High School Diploma or GED required.
• 1+ year in health care, mental health, or social services preferred.
• 2+ years in customer service preferred.
• Proficiency in Microsoft Office Suite expected.
• Experience navigating Electronic Health Records (EHR) systems preferred.

Responsibilities

• Input, update, and verify data in electronic health records, Excel, and program tracking systems.
• Maintain confidential client records per agency, county, HIPAA requirements.
• Respond to incoming calls and email inquiries.
• Conduct service verification calls and prepare program mail.
• Aid in internal chart audits and county/regulatory audits preparation.
• Organize electronic and paper charts and follow up for missing information.
• Generate routine reports for monitoring and stakeholder reporting.
• Assist billing with invoice accuracy and discrepancy resolution.
• Document meetings and distribute minutes as needed.

Skills

Customer service

Microsoft Office

Data management

Phone and email inquiries

Education

High School Diploma or GED

Tools

Excel

EHR systems

Job description

Child & Family Focus, Inc. seeks an organized Administrative Assistant to support the Respite Care and Prevention Education Programs in a hybrid Willow Grove office.

You will handle data entry, client records, inquiries, and routine reporting while maintaining confidentiality in a fast-paced health services setting. The role requires strong Microsoft Office skills, data accuracy, and experience with electronic health records.