Respite Programs Administrative Assistant, Hybrid

Child and Family Focus, Inc; Willow Grove (PA); Hybrid; USD 1,875,000 - 2,671,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical benefits

Vision benefits

Dental benefits

Life insurance

Paid holidays

Paid time off

Parental leave

Tuition reimbursement

Annual salary increase

Job summary

Child and Family Focus in Willow Grove, PA seeks an Administrative Assistant to provide administrative support for the Respite Care and Prevention Education Programs. The role involves data entry, HIPAA-compliant records, inquiries, and coordination with program staff in a fast-paced setting.

The position requires a high school diploma or GED, 1+ year in health care or social services, and strong Microsoft Office skills.

Qualifications

• High School Diploma or GED.
• 1+ years in a health care, mental health, or social services environment.
• 2+ years of experience in the customer service field.
• Proficiency in Microsoft Office Suite.
• Prior experience navigating an Electronic Health Records System.

Responsibilities

• Input, update, and verify data in electronic health records, Excel, and program tracking systems.
• Maintain confidential client records per agency, county, and HIPAA requirements.
• Respond to incoming calls and email inquiries.
• Conduct service verification phone calls.
• Manage incoming mail and prepare outgoing mail.
• Assist with internal chart audits and county-level audits.
• Organize and maintain electronic and paper charts; obtain missing information.
• Generate routine reports and compile data for monitoring and reporting.
• Support billing by reviewing invoices for accuracy and resolving discrepancies.
• Document meetings and distribute minutes; assist with audits and documentation.
• Maintain a clean, professional office environment; perform other duties as assigned.

Skills

Data entry

Customer service

Microsoft Office

HIPAA knowledge

EHR systems

Education

High School Diploma or GED

Tools

Electronic Health Records System

Job description

Child and Family Focus in Willow Grove, PA seeks an Administrative Assistant to provide administrative support for the Respite Care and Prevention Education Programs. The role involves data entry, HIPAA-compliant records, inquiries, and coordination with program staff in a fast-paced setting.

The position requires a high school diploma or GED, 1+ year in health care or social services, and strong Microsoft Office skills.